Chat with us, powered by LiveChat

FAQs

Verification

As a regulated company, we operate in accordance with a number of compliance regimes and procedures set by the Financial Services Authority of Seychelles. These procedures involve the collection of adequate documentation from our clients with regards to KYC (Know Your Client), including the collection of a valid ID card and a recent (within 3 months) utility bill or bank account statement that confirms the address the client has registered with.

Yes, You can open two trading accounts for each account type.

Deposit & Withdrawal

To deposit funds in your db Investing account, you may choose any of the available methods of payment in your country and follow these instructions:

Log in to the db Investing investment platform.
Click on 'Deposit Funds'.
Enter the amount and your preferred currency.
Select the method of payment from the dropdown menu.

Below, you will find more information regarding:

Depositing via Credit Card
Depositing via Bank Transfer
Depositing via E-wallet

Yes, depositing money into your db Investing account via any means is absolutely safe, private and secure. All transactions are communicated using Secure Socket Layer (SSL) technology, ensuring that your personal information is kept safe.

 Depositing funds into your db Investing account using db Investing Money is secure and fast, with your cash funds safeguarded in a regulated bank account.

Education

A Stop Loss (SL) is a risk management tool that aims to add protection to your investment and prevent additional losses.

 

A Stop Loss is an instruction to close a trade at a specific rate or amount. If the market reaches your requested rate and you have lost the predetermined amount, the Stop Loss will trigger and automatically close your position.

 

SL is mandatory on every position with the exception of non-leveraged BUY positions.

 

Under normal market conditions, the set Stop Loss is not guaranteed.

 

A Take Profit (TP) is an instruction to close a trade at a specific rate, if the price is going in your favour, to ensure the profit is realised and goes to your available balance. If the market reaches your requested rate and you have gained the predetermined amount, the Take Profit will trigger and automatically close your position.

A Take Profit is mandatory on every position with the exception of non-leveraged BUY positions.

You can set your Take Profit according to a specific rate in the market, or as a monetary amount. The maximum Take Profit on most trades is 1,000% of your invested amount +/- 1,000% of your current P&L. This means that you will be able to update your Take Profit level continually as your profits increase.

You can adjust the Take Profit at any time while the trade is open.

Under normal market conditions, the set Take Profit is not guaranteed. When the market is volatile, the Take Profit rate you requested may not be traded in the market. In this case, the Take Profit will trigger at the next available rate. The result is that you could gain more than you expected on the trade.

Trading Conditions

Spreads are the difference between the ask and bid price. Our VIP account spreads start from 0 pips spreads, while our Standard Account starts from 1.1 pips. Note that during major news, markets can be volatile which leads to wide fluctuations in spreads.

Leverage is the multiplier of your equity.
Example: When using leverage of 1:500 to open a position of 1 Lot EUR/USD, as long as 1 Lot is equivalent to 100,000 base currency (100,000 EUR in our case), then you need a free margin of 100,000/500=200 to able to open 1 Forex Lot.
The usage of leverage is considered high risk because even though you can open a 100,000 EUR position with a margin of 200, the profit/loss will be based on the 100,000 EUR amount.

Registration & Account

As a regulated company, we operate in accordance with a number of compliance regimes and procedures set by the Financial Services Authority of Seychelles. These procedures involve the collection of adequate documentation from our clients with regards to KYC (Know Your Client), including the collection of a valid ID card and a recent (within 3 months) utility bill or bank account statement that confirms the address the client has registered with.

Yes, You can open two trading accounts for each account type.